At foodora, we pride ourselves on working with great restaurants and we are very sorry you had a poor experience with one of our partners. If you would like us to contact the restaurant on your behalf, please let us know.
For concerns regarding food quality (i.e. texture, taste) we have to defer to the restaurant. If they are willing to offer compensation, we will be able to facilitate such.
If you believe that you received the wrong portion size (i.e. you received a small but ordered a large), please go here.